Self-service

Service timelines

What happens, when, and what we need from you. Your written quote confirms the timeline for your project.

Company registration

  1. Order and send documentsSame day
  2. CIPC name reservation and registrationUsually 3 to 7 working days once we have your documents
  3. Certificate, MOI and SARS registration emailedAs soon as CIPC and SARS issue them

We need: Certified ID or passport copies for each director, four company name options, and each director's address, email and phone number.

More about company registration →

Domains

  1. Search and pay online2 minutes
  2. Domain registered in your nameUsually within minutes of payment
  3. Renewal reminders30, 14, 7 and 1 day before expiry

We need: Your name and address (the registry requires it).

More about domains →

Hosting and business email

  1. Choose a plan and pay2 minutes
  2. Hosting set up, login details emailedWithin one business day of payment
  3. Moving an existing site or emailPlanned with you, so nothing stops working

We need: Your domain name, and your old host's details if you are moving.

More about hosting and business email →

Websites

  1. Request and written quoteWithin one business day
  2. Starter website (up to 5 pages)Usually 1 to 2 weeks
  3. Business website or online storeUsually 2 to 4 weeks
  4. Your review, then launchYou approve before it goes live

We need: Your logo, photos, wording (or notes for us to write from) and any examples you like.

More about websites →

Custom software

  1. Paid discovery sessionBooked within one business day. The fee depends on the work and is confirmed in writing first
  2. Written scope, price and timelineIn your quote, before any work starts
  3. Build in stages you see and approveAs set out in your quote

We need: How the work is done today (spreadsheets, forms, paperwork) and who will use the system.

More about custom software →

Support

  1. Urgent: website or email downWithin 2 business hours
  2. Everything elseBy the end of the next business day
  3. Status updatesBy email (and SMS when resolved)

We need: What you see, since when, and on which website or email address.

More about support →

One business day means by the end of the next working day, Monday to Friday, excluding South African public holidays.

Ready when you are.

Tell us what you need, or build an instant quote. A person replies within one business day.