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What Does Website Maintenance Include?

The monthly tasks that keep a website safe, fast and accurate, and how to decide whether to do them yourself.

On this page

Quick answer: Maintenance means keeping software updated, taking and testing backups, watching security and uptime, renewing SSL and the domain, checking forms and speed, and keeping your prices and details current.

The routine tasks

TaskHow oftenWhy
Software and plugin updatesWeekly to monthlyMost hacks use known, unpatched weaknesses
Backups and restore checksDaily backups; restore test now and thenRecover quickly from any problem
Uptime monitoringContinuousKnow the site is down before customers tell you
SSL and domain renewalsAs they come upAvoid security warnings and lost domains
Form and email testsMonthlyBroken forms silently lose enquiries
Speed and broken-link checksMonthly to quarterlyKeep visitors and Google happy
Content updatesWhenever things changeWrong prices or hours cost trust

Content is maintenance too

Outdated prices, old staff photos, past specials and a 2021 copyright line tell visitors the business isn't paying attention. Review every page at least twice a year.

Do it yourself or hand it over?

If you are comfortable with your site's admin area and will actually do the checks each month, you can manage it. Most owners prefer to hand it over, because the cost of a hacked site or a lost domain is far higher than a monthly plan.

Business Hosting Plus, R350 a month, covers hosting, business email, SSL, DNS management, backups where supported, and support. See domains and hosting.

Still stuck?

Ask us. No sales pitch, just a straight answer.