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Website Backups: What You Need to Know

How often to back up, where backups should live, and why a backup you have never restored isn't really a backup.

On this page

Quick answer: Back up your website automatically every day, keep copies somewhere other than the website's own server, keep several days or weeks of history, and test a restore now and then.

What can go wrong

Hacking, a bad update, a deleted page, a failed server or a disagreement with a former host can all wipe out a website. With a recent backup it is a short inconvenience; without one it can mean rebuilding from nothing.

What to back up

  • All website files, including uploaded images and documents
  • The database, for sites and stores that use one
  • Configuration such as redirects and settings
  • Your DNS records, as a simple export or list

How often

Site typeSuggested frequency
Brochure site that rarely changesDaily, plus before every change
Online store or booking siteDaily at least, more often if orders are frequent
Custom software with live dataSeveral times a day or continuous, as agreed

The 3-2-1 rule

Keep three copies of your data, on two different types of storage, with one copy off-site. A backup stored only on the same server as the website disappears with it.

Test the restore

A backup only counts if it can be restored. Restore a copy to a test location occasionally to check it works and to know how long it takes.

Daily backups and restores are part of our monthly hosting package.

Still stuck?

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