What Is Custom Software?

Quick answer: Software designed and built around one business's processes, instead of a ready-made product everyone uses the same way.

Common examples

• Admin systems for clinics, schools and service businesses
• Job cards and site reports for field teams
• Order, stock and dispatch tracking
• Client portals for documents and invoices
• Dashboards that combine data from several systems

When it makes sense

When your process is genuinely different, when you pay for several tools that don't share data, or when staff spend hours copying between spreadsheets.

When it doesn't

Accounting, payroll and email are usually better bought than built. A good developer will tell you so.

How a project runs

1. Discovery. How the work happens today.
2. Written scope. What it will do, the price and milestones.
3. Build. Each milestone reviewed before the next.
4. Launch. Data moved across and the team trained.
5. Support. Hosting, backups and improvements.

Read about our custom software development.