My Website Is Down. What Should I Do?

Quick answer: First check whether it is down for everyone, then check that your domain and hosting haven't expired. If it is still down, contact your host.

Quick checks

1. Is it just you? Try mobile data instead of Wi-Fi, or ask someone else.
2. Did the domain expire? Check for renewal emails.
3. Did hosting expire? Check for unpaid invoices.
4. Did anything change? Recent DNS, plugin or theme changes often cause outages.

Common error messages

• "This site can't be reached": usually a domain or DNS problem
• 500 error: a problem on the server or in the site's code
• Your connection is not private: an SSL problem

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