My Business Email Isn't Working

Quick answer: Check you can log in to webmail, that your mailbox isn't full and that your app settings are correct. If mail lands in spam, your SPF, DKIM and DMARC records need attention.

Can't receive email

• Log in to webmail. If mail is there, the problem is your app.
• Check whether your mailbox is full
• Check that your domain hasn't expired

Can't send email

• Check the outgoing (SMTP) server and port
• Turn on SMTP authentication
• Re-enter your password

Email lands in spam

Your domain needs SPF, DKIM and DMARC records. Your host can set these up.

See the email server settings.