Short answers to common payment questions. For anything else, WhatsApp us on 021 879 3035.
Do I pay before work starts?
Once-off work is quoted in writing and usually requires payment or a deposit before we begin. Nothing is charged until you accept the quote.
Is paying online safe?
Yes. Card payments go through Paystack, a PCI-DSS compliant provider. We never see or store your card number.
Can I pay from outside South Africa?
Yes. International cards are accepted and charged in South African Rand. Your bank converts at its own rate.
When are monthly services billed?
On the same date each month, starting from the date you subscribe.
How do I cancel a monthly service?
Email or WhatsApp us before your next billing date and no further payment is taken.
Can I get a refund?
If we have not started work or paid a third-party fee on your behalf, yes. See our refund policy for the details.
Web Development from Digitalx, priced in writing before we start.