Troubleshooting

My Contact Form Isn't Sending

Why website form messages go missing, and how to fix it.

On this page

Quick answer: Check your spam folder first, then confirm the form sends to the right address. Missing messages are often caused by email authentication problems.

Checks

  1. Spam folder: mark form emails as "Not spam".
  2. Destination address: make sure it is current.
  3. Send a test from your phone.
  4. Email records: SPF and DKIM help form emails get delivered.

Spam protection

Spam filters on the form can block real messages if they are too strict.